FAQ

Frequently Asked Questions (FAQ)

📦 ShedNY.com — Premium Outdoor Sheds, Delivered Across the USA

🛒 Ordering

Q: How do I place an order?
A: Simply select the shed model you want, click "Add to Cart," and proceed to checkout. You’ll receive an order confirmation via email.

Q: Can I order by phone?
A: Yes! You can place your order over the phone by calling us at +1 (855) 531-7966.

🚚 Shipping & Delivery

Q: Do you deliver nationwide?
A: Yes, we ship to most locations across the continental United States.

Q: How long does delivery take?
A: Most sheds ship within 5–10 business days, depending on product availability and location.

Q: Will someone help unload the shed?
A: Larger sheds ship via freight and include curbside delivery. Please ensure someone is available to receive and inspect the delivery.

🔁 Returns & Cancellations

Q: Can I cancel my order?
A: Yes, as long as the item hasn’t shipped. Contact us immediately at contact@shedny.com or call us.

Q: What is your return policy?
A: Returns are accepted within 14 days of delivery on unused items in original packaging. Custom or assembled sheds may not be returnable.

🧰 Product & Assembly

Q: Are your sheds weather-resistant?
A: Yes! Most of our sheds are made from resin, steel, or heavy-duty wood composite and are designed to withstand rain, wind, and snow.

Q: Do the sheds come assembled?
A: No, but they come with step-by-step instructions and are designed for DIY installation. We also offer local assembly in select regions.

Q: Do your sheds include a floor?
A: Some models include a built-in floor; please check the product description or ask us for details.

💳 Payment & Financing

Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Shop Pay.

Q: Do you offer financing?
A: Yes! You can choose Shop Pay Installments at checkout for easy monthly payments (subject to approval).

📞 Need More Help?

Email: contact@shedny.com
Phone: +1 (855) 531-7966
Hours: Monday to Friday, 9 AM – 6 PM EST
Address: 1172 NY-109, Lindenhurst, NY 11757, USA